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Capability Maturity Model Integration Level 2
Link Solutions, Inc. received its Maturity Level 2 rating in March 2010.
CMMI is a process improvement approach that provides organizations with the essential elements of effective processes. Link Solutions Inc. received its Maturity Level 2 rating in March 2010. Our implementation of CMMI practices decreases cost while increasing performance in schedules, productivity, quality, and customer satisfaction.
Benefits to Customers:
- Provides a systematic approach for defining, using, assessing, and improving those processes that are essential for success in software development and maintenance projects.
- Explicitly links management and engineering activities to customer and business objectives through quantitative measurement and analysis.
- Enhances visibility into the product development lifecycle.
- Helps ensure that products and services meet customer requirements and expectations.
- Provides disciplined, consistent, and predictable methods for delivering products/services.
ISO 9001:2008
Link Solutions, Inc. received its ISO 9001:2008 certification in August 2009 and now holds certificate number: TRC 00554.
Based on an audit of our Quality Management System (QMS), we undergo comprehensive annual audits to maintain our certification. Developed by the International Organization for Standardization, the ISO 9000 series of standards provides a proven framework for processes that enables an organization to consistently deliver products and services that meet customer requirements.
Benefits to Customers:
- Creates a more efficient, effective operation
- Reduces waste and Increases productivity for the customer
- Continual improvement of QMS processes to ensure satisfaction
Our ISO 9001:2008 registration scope currently covers all services provided to customers by LSi across the entire company. This certification, in conjunction with our ISO QMS, speaks to the core of our company's quality policy and objectives. Utilizing our QMS, we adhere to established procedures; identify and resolve problems; and continually improve our processes and procedures to ensure that we employ best practices that meet the needs of our customers and employees.
ISO 20000:2005
Link Solutions, Inc. received its ISO 20000:2005 in December 2009 and now holds certificate number: A1013UIT.
ISO 20000 is a customer-focused international standard that contains the IT Infrastructure Library (ITIL) best practices for information technology (IT) service management, for the most cost-effective and efficient service delivery. The ISO 20000 Standard promotes an integrated process approach to deliver managed service in order to meet requirements.
Benefits to Customers:
- Improved quality, reputation and consistency of services
- Provides stable framework for IT service management
- Creates a formal framework for current services
The ISO 20000 certification confirms that LSi’s management practices and processes are tightly controlled and applied consistently. The quality of service delivered to our customers is enhanced and improved through the reduction of process inconsistencies, and customer feedback becomes paramount to decisions made by LSi management in the future direction of what the organization can provide.
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